Frequently Asked Questions
Common Questions and Answers About LensPen:
2. Can LensPen help reduce static charge?
Independent lab tests confirm that LensPen will substantially reduce the amount of electrostatic charge on the lens surface. This feature is important, as electrostatic charge attracts dust and causes it to adhere to lenses.
3. Is Lenspen safe for all lenses?
Absolutely. The cleaning tip of LensPen consists of the softest suitable materials, and is assembled in a "clean room" environment. This assures that the cleaning tip is free of any unwanted substances. Independent lab tests confirm that LensPen is safe for all lenses and lens coatings even after prolonged use. In fact, microscopic photographs show that unlike other systems, LensPen is absolutely safe for all your lenses. Moreover, the unique cap of LensPen is also designed to keep the cleaning tip protected while not in use.
4. Why does LensPen leave a black mark on my finger, but not on the lens?
LensPen's cleaning compound is carbon based, similar to a pencil lead. It leaves black marks on all surfaces which are not very, very smooth.
5. Can I trust Lenspen?
Extensive testing of LensPen on expensive lenses and lens coatings has proven that the cleaning compound is safe to all lenses and coatings. The test results are available to you. They're about 17 pages in total.
Further, LensPen has been purchased by Nikon, Canon, Kodak, and many other customers concerned with quality. These customers wouldn't have considered purchasing LensPen without testing and verifying on their own.
6. Will Lenspen clean eyeglasses?
Technically, the process works fine. The problems revolve around ergonomics and the fact that eyeglass lenses get very dirty and have both convex and concave surfaces. Its unwieldy to use in its current form.
7. How long will LensPen last?
This depends on how dirty the lens is and what type of contaminant is present. LensPen was tested by removing 500 fingerprints in a row from a lens with no discernible loss of cleaning quality.
8. Why do LensPen and MiniPro leave a residue on my lenses after I clean them?
Excess cleaning compound might be left on the lens after cleaning. If this occurs, pat the tip on a clean chamois or a clean soft cloth to remove the excess compound from the cleaning tip. Pressurized air or a "blower brush" will also work to blow off any excess compound on the lens.
9. What is the difference between Lenspen and MiniPro?
MiniPro is specially designed for smaller optical lenses. As you can see by the actual cleaning sizes, MiniPro's tip can reach very small areas around the lens surface.